PHC Pharmacy Privacy Policy
Effective Date: April 7, 2025
PHC Pharmacy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website, services, or pharmacy operations.
1. Information We Collect
We may collect the following types of information:
Personal Identifiable Information (PII):
Full name
Date of birth
Email address
Phone number
Address
Insurance details
Health-related information provided by you or your healthcare provider
Prescription & Medical Information:
Medication history
Compounded prescriptions
Diagnosis and provider information (as required for prescriptions)
Technical Data:
IP address
Browser type
Device identifiers
Usage data through cookies and tracking technologies
2. How We Use Your Information
Your information is used to:
Process and fulfill prescription and product orders
Manage patient accounts and prescription history
Communicate with patients and providers
Comply with state and federal legal requirements (HIPAA, FDA, etc.)
Improve website performance and user experience
Provide telemedicine and pharmacy support services
3. Sharing Your Information
We may share your information:
With prescribing providers as part of prescription fulfillment
With insurers or PBMs (pharmacy benefit managers) to process claims
With third-party service providers who assist in operations (e.g., delivery, IT services)
As required by law or regulatory compliance (HIPAA, DEA, FDA)
We do not sell or rent your personal information to third parties.
4. Your Rights Under HIPAA
As a patient, you have the right to:
Access your medical and prescription records
Request corrections to inaccurate information
Receive a list of disclosures
Request restrictions on the use or sharing of your information
File a complaint if you believe your rights have been violated
To exercise any of these rights, please contact us at [email protected].
5. Cookies and Tracking
We use cookies and analytics tools to enhance user experience and monitor site traffic. You may disable cookies through your browser settings.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your data. All personal and health-related information is stored securely in HIPAA-compliant systems.
7. Children’s Privacy
Our services are intended for individuals 18 years and older unless prescribed or managed by a legal guardian.
8. Changes to This Policy
We may update this policy from time to time. Changes will be reflected on this page with a revised effective date.
9. Contact Us
For questions or concerns about this policy, please contact:
Email: [email protected]
Phone: 305-413-5070
Mailing Address: 2400 SW 69th Ave Suite 120, Miami, FL 33155